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We're here for all your snooze questions & tell you all about AilsaDresses

7 Days a week, We’d love to answer your questions, resolve your issues,
or just talk about AilsaDresses.
Customer service is the backbone of what we do here at AilsaDresses,
We can’t wait to hear from you.

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E-mail: support@AilsaDresses.com

    @AilsaDresses

FAQs

Q1. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get.

Q2. What is the best way to choose my size?

Please kindly refer to our size chart to choose the correct size.

  • If your measurements align with our size chart, I suggest you choose standard size.
  • If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

Q4. Do you have any measuring tips?

Of course! Use the tips below to help find the best size for you! Remember: when comparing your measurements to those listed on the site, make sure to check if the fabric is stretchy or not. If it is, it can stretch an inch or more.
Bust: Wrap the measuring tape loosely around the fullest part of your bust to ensure a comfortable fit.
Waist: Measure the narrowest part of your natural waist, holding the measuring tape loose enough to fit comfortably.
Hips: Drape the measuring tape around the widest part of your hips, resting the tape comfortably against your body.
Length: For tops and dresses, measure from the top of your shoulder to the hem. For strapless dresses, measure from the highest part of the neckline to the hem. For pants and skirts, measure from the top of the waist to the hem.

Q5. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.